At Hughes Jenkins Solicitors we aim to provide high quality legal services and customer care to our clients in a profitable enterprise by ensuring our staff are highly trained and motivated, are able to use technology to deliver an efficient service and by engaging with our local community.
We commit to providing high quality legal services and advice to our clients. We view the quality of our work as being essential to the ongoing success of the practice. As such we ensure that our approach to staff training, customer care, IT and recruitment are all geared towards providing the highest possible levels of service.
It is vitally important that the legal profession as a whole maintains its integrity as it is the mechanism by which many people make very important changes in life, be that a property purchase, a divorce or how you choose to express your wishes for your estate in a will. We will always provide practical and impartial advice allowing you to decide upon the best course of action for your circumstances.
As a business, efficiency is key as it allows us to provide competitive pricing in all our services. It is also key in delivering those services as we understand clients are very keen to bring their matters to a successful conclusion as soon as possible. We monitor client feedback and our own systems to continually see if we can improve our performance and work in a more efficient manner to benefit our clients and our business.
As a law firm we have regulatory obligations that we must comply with. From a client’s perspective this may be our need to see your identification documents but it has far greater implications in terms of our record keeping and operations as a business. Our focus on compliance allows us to have procedures in place to minimise risk and, as a result, it underpins our other values.