Just some of the great feedback we have received from our clients.

Having been operating for almost fifteen years, we are very proud of our reputation for excellent customer service and are always delighted when our clients take the time to let us know that we have done something well. If you would like to let others know about our high levels of service, please contact us online with your comments.

We Listen

We conduct surveys to measure how well we have been meeting the expectations of our clients, to identify improvements we can make and to better understand our clients’ priorities and the services most important to them. These surveys allow us to constantly adapt our business to meet the needs of the individuals and businesses we serve in the future.

On the right you can see the overall results of our last quarterly survey. ​Our clients highlighted the specific reasons why they like to work with us and we will constantly strive to maintain those qualities while improving in those areas which we feel we could do better.

Survey Results 2016

  • Customer Satisfaction90%
  • Prompt Service/Completion90%
  • Cost84%
  • Communication95%
  • Would Recommend Us93%

  • Tom
    Many thanks for the speedy service!
    Road Traffic Accident
  • Mrs J A
    As always, wonderful service from you all!
    Mrs J A
    Shareholder Agreement
  • John
    Hi, I would like to thank you for your excellent service. What was a traumatic accident and complicated situation was handled with great care and sensitivity. Very happy!
    Workplace Accident
  • Gordon
    Thank you for everything! We are very happy. Certainly a five star service.
    Medical Negligence